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What is Amazon’s New Plan to Cut Worker Injuries?

Amazon has received a lot of press regarding allegedly unfair, unsafe working conditions and practices, mainly at their fulfillment centers. Workers’ Compensation statistics from the online retailer may back up employees’ concerns.

Amazon’s injury rate in 2019 was 5.6 per 100 workers. This is disconcerting, particularly since Amazon continues to increase its workforce due to increasing consumer desire for fast ecommerce options. However, Amazon has announced plans to cut workplace injuries by half by 2025. The company has made it clear that it will more comprehensively deploy their WorkingWell program.

What is Amazon’s WorkingWell Program?

The WorkingWell program is intended to reduce and prevent worker injuries across Amazon’s workplaces. Specifically, WorkingWell strives to limit the number of musculoskeletal disorders (MSDs) among its employees, as well as other common illnesses and injuries.

MSDs frequently occur under conditions where employees consistently make repetitive motions, such as lifting, carrying, and putting down boxes and packages. According to figures, roughly 40 percent of all worker injuries that have been reported at Amazon are linked to MSDs. Consequently, Amazon is working with experts in the field of MSD injuries and their prevention to flesh out its WorkingWell programming.

Supporting Evidence for the WorkingWell Program

Although WorkingWell is gaining more press and traction, it is not a brand new initiative for the internationally recognized company. Amazon launched WorkingWell on a smaller scale in 2019 to test its efficacy. Between 2019 and 2020, Amazon’s reported MSD worker injury rate dropped by 32 percent.

To date, about 859,000 workers in Europe and the U.S. have experienced the WorkingWell safety management system. To increase the spread of WorkingWell, Amazon is earmarking millions toward getting the program in more of its warehouses and centers. The company says that around 1,000 of its locations will benefit from WorkingWell in 2021 alone.

Is Cutting Worker Injuries by Half Doable?

Amazon has built its reputation on making bold choices. As a result, WorkingWell’s goal of a 50 percent reduction in worker injuries and related illnesses within a few years may seem like a stretch. However, figures from the Occupational Safety and Health Administration (OSHA) support Amazon’s objectives. Research from the OSHA posits that aggressive, thoughtful safety programming on the job may result in up to 52 percent fewer injuries.

What are Some Ways Amazon’s WorkingWell Prevents MSDs?

Although Amazon has not released all the details about its WorkingWell specifics, it has been open about a few of the primary protocols. Workers will be asked to take short breaks on a regular basis to stretch and move. Data suggests these brief respites from repetitive activities can ward off muscle fatigue and refocus worker concentration.

Additionally, Amazon has said that it will make interactive kiosks available to workers. The kiosks will have wellness videos and information available on-demand for real-time education.

It should be mentioned that Amazon’s expected output rate for workers is not likely to decrease as part of WorkingWell. The fast pace of working life at Amazon has been a source of legal problems for the company, particularly in recent years.

What Should I Do if I Get Injured at Work?

Even with aggressive programs like WorkingWell, workers can get hurt while performing their duties. When they do, they should seek medical attention and alert their employer. They also will have to fill out an injury report to begin a Workers’ Compensation claim. If the claim is denied, they may want to seek the help of a lawyer during the appeals process.

Delaware County Workers’ Compensation Lawyers at the Law Office of Deborah M. Truscello Help Injured Employees Understand Their Rights

Amazon has a new plan to reduce injuries among workers. Even with safety precautions, work accidents still happen. If you need help after a work accident, speak to a Delaware County Workers’ Compensation lawyer at the Law Office of Deborah M. Truscello. Call us at (610) 892-4940 or contact us online for a free consultation. Located in Media, Pennsylvania, we serve clients throughout Bucks County, Chester County, Delaware County, Lancaster, Montgomery County, Norristown, Philadelphia, Reading, and West Chester, Pennsylvania.

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To discuss your case in a free, confidential consultation with attorney Deborah M. Truscello, Esq., call or fill out the form below. 

From our office located in Media, PA we serve the surrounding areas of

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Why Clients Choose Deborah

Heather A
I have known Deb for years now and it all started in 2009 when I got hurt and needed legal help with my workers comp. I randomly chose Deb because of the things I read on her website and I liked that she had a take charge attitude about just about everything. She out-lawyered someone and got me more in a settlement for that and then also worked with me on another case and won that one as well for me. If you get to know Deb and her personal story, you will get to know an amazing single mom who has had her own struggles and has come out so much stronger. She will fight for you if you do your part as a client and follow her guidance. I have now used two women lawyers in Media and three men and I actually found the two women far more effective and both won my cases that the men lost. Without Deb and my other lawyer winning the cases for me that they did - I could have found myself disabled for good with no money to pay for the life I live because I can’t work now. I credit my ability to be able to eat and have transportation and all. I couldn’t be more grateful for their hard work they did for me. Deb has won two of my cases and I would absolutely refer others to her for the same kinds of cases and I would use her again if I ever needed her help again!
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Rebecca Porter
If you ever need a worker’s compensation attorney, I highly suggest using Deborah Truscello. I had a work accident injury and was referred to Deborah. She was with me every step of the way, with this long-drawn-out process. She was there any time I had questions or needed advice on my rehabilitation. Now my case is settled. I am very happy how things turned out and I owe it all to her. I can't thank her enough. I will use her again if I ever need too.
Jackson Jones
Deborah is an excellent lawyer. She was professional, knowledgeable, and made me and my case feel important. She was always accessible and answered all of my questions. I would definitely recommend Debbie to anyone injured at work and in need of legal services.
I am a client of Deborah Truscello and also a woman of color. Deborah Truscello is not a bigot nor is she a racist. I hired Ms. Truscello back in 2016 for a very nasty custody case against a crazy man who has a history of dragging all his children through the court system. Ms. Truscello has been nothing but professional and well organized. She is very reliable and always available. I could contact her any time of the day or night and she is always responsive to my text messages, calls, and emails. If you are considering hiring her as your attorney I highly recommend you schedule a consultation and see for yourself you will not be disappointed.
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